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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Cook

September 16, 2024

5  out of  5
rating by David Cook
"I have been a customer with Jamie for the last probably 2 maybe 2.5 years. Both her and her staff have been wonderful in transparency and verifying with me every step of the way. While I don't actually live near her office anymore I still advise people look into her office when they are in NC. Stay great Jamie"
We responded:
"David, thank you for your kind words and for being with us for the past couple of years! I'm glad to hear that our transparency and step-by-step verification have made a positive impact on your experience. Even though you're no longer nearby, your recommendation means a lot. We're always here to assist with any future needs or questions you might have. Stay great yourself! - Jaime Shannon - State Farm Insurance Agent, Fayetteville, NC"
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JCP

May 21, 2024

1  out of  5
rating by JCP
"Got a quote. Higher than USAA. No harm, that's what quotes are for. Politely declined. Get a call a couple months later with an even higher number asking if I was still interested. No! Why would I be if it's even higher. Now I'm getting mail quotes with the same higher rates than my current."
We responded:
"Thank you for your feedback. Without your name, I can't access the specific quote or review it. When we provide quotes and customers choose not to proceed with State Farm auto insurance, we often ask if we can follow up at their next renewal. Rates and driving records can change, affecting future options. Typically, we don’t mail quotes if we've already discussed them over the phone unless requested. Our goal is to not only save you money but also ensure you have the right coverage tailored to your needs."
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Allen B

April 5, 2024

5  out of  5
rating by Allen B
"I’m very grateful and humbled to call Jaime Shannon my State Farm Insurance Agent. Jaime’s State Farm insurance team of skilled professionals and staff; keep me going with confidence on the roads. Their in-depth expertise of insurance policies; highlights of home and auto insurance policy coverages; gives my family peace of mind year round. The State Farm Office of Jamie Shannon re-infusing southern style hospitality and protection every family needs. Thank you."
We responded:
"Thank you for the glowing review, Allen! I'm pleased to hear that my team and I have provided you and your family with peace of mind through our comprehensive home and auto insurance policies. We are elated to know that you feel confident and protected on the roads. Please know that we are here for you whenever you need us. Jaime Shannon - State Farm Insurance Agent, Fayetteville, NC"
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Jerry Anderson

April 2, 2024

5  out of  5
rating by Jerry Anderson
"I called to have my 'adopted son' set up for transfer to Shannon's agency and was met with a great welcome by a Veteran with 4 generations of USAF service. As a long time agent i was very pleased with the reception."
We responded:
"Thank you for the five-star rating, Jerry! I'm pleased to hear about the warm welcome you received and the exceptional service provided by our team. We are grateful for your long-time support and look forward to continuing to meet your insurance needs. Jaime Shannon - State Farm Insurance Agent, Fayetteville, NC"
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Mark Thomas Witte

February 19, 2024

5  out of  5
rating by Mark Thomas Witte
"While I'm generally disinclined to provide reviews upon request, Jaime and her team provided efficient and effective service while we switched our home insurance to State Farm. She has earned the highest ratings."
We responded:
"Thank you, Mark, for the amazing review! Our team works hard to provide a great insurance experience in Fayetteville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Anthony Blue

February 16, 2024

5  out of  5
rating by Anthony Blue
"Jamie Shannon State Farm is the best. Recently, While, I was at DMV I was informed my vehicle was not insured. Therefore , I called my insurance agent and they immediately sent over documentation to DMV showing I had insurance. There quick response saved me a lot of time and frustration."
We responded:
"Anthony, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Kayla Ford

February 8, 2024

5  out of  5
rating by Kayla Ford
"Abby at Jamie Shannon’s State Farm Insurance Agency was very kind, and a great help in assisting me get insurance."
We responded:
"Thank you for your feedback, Kayla! Abby always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Nick Persing

February 7, 2024

5  out of  5
rating by Nick Persing
"Very helpful, highly recommend."
We responded:
"Nick, thank you for the positive rating! Our team values your confidence in us to handle your insurance policies."
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Elaine Brown

February 6, 2024

5  out of  5
rating by Elaine Brown
"While searching for another insurance I came across this office and needless to say the service was not only professional, courteous and friendly but also affordable. Jaime is very knowledgeable and patient and not only provided me with auto insurance but rental insurance as well. I would recommend seeing Jaime if you are ever in the market to purchase insurance and let me also add, I didn’t have an appointment and she saw me anyway!!!!!!"
We responded:
"Thank you, Elaine, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Candice Moody

February 6, 2024

5  out of  5
rating by Candice Moody
"Jaime has been very helpful over the years-keeping our insurance needs up to date. She has done an EXCELLENT job explaining the differences among the policies & answering any questions I have."
We responded:
"Candice, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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andre starks

January 24, 2024

5  out of  5
rating by andre starks
"I am very happy with Jamie Shannon and her staff at State Farm. She has been my agent for many years and has helped me with storm damage, car repair, and insuring my valuables. I wouldn't think about going anywhere else. Thank you Jamie! Special shout out to Mrs. Donna!"
We responded:
"Andre, thank you for the glowing review! Serving you has truly been a pleasure, and we're overjoyed to hear that our Fayetteville team has consistently met your expectations. Your trust in us for your insurance needs means the world to us. We're honored to be your go-to choice and appreciate your continued loyalty!"
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Amara Phan

January 24, 2024

5  out of  5
rating by Amara Phan
"Very good experience getting car insurance from State Farm, especially agent Jaime Shannon, extremely knowledgeable and patient. I'd recommend State Farm to anyone."
We responded:
"Amara, thank you for the positive rating! Our team values your confidence in us to handle your insurance policies."
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Robert Thompson

January 24, 2024

4  out of  5
rating by Robert Thompson
"Only good things to say about Jamie and her office. They're very helpful and intuitive..."
We responded:
"Robert, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Fayetteville, NC."
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Brian Harris

January 19, 2024

5  out of  5
rating by Brian Harris
"Nothing but good things to say about Jamie Shannon and her office. I would highly recommend Jamie and her associates for your insurance needs."
We responded:
"Thank you for the five-star rating, Brian! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Fym Entertainment

January 9, 2024

5  out of  5
rating by Fym Entertainment
"They are great and really helpful I appreciate all you do to make my experience with yall well worth it like a good neighbor state farm is there lol 😁thank you 🙏🏽"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Robert St.John

December 22, 2023

5  out of  5
rating by Robert St.John
"It's a family experience they make the insurance process seemles!!! They are best"
We responded:
"We're thrilled to hear about your seamless experience and we are delighted to hear that we were able to provide the best for your family's insurance needs. Your five-star rating means a lot to us!"
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Timothy Johnson

December 21, 2023

5  out of  5
rating by Timothy Johnson
"Working with Jaime AMAZING!!! She made the process easy and fast, her professionalism was incredible. If you need insurance on anything you should definitely call Jaime, and I promise you won’t half to worry about a thing."
We responded:
"Timothy, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
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Jose Rodriguez Gregory

December 21, 2023

5  out of  5
rating by Jose Rodriguez Gregory
"Very professional insurance business. Best prices against the competition."
We responded:
"Thank you for your kind words, Jose! Providing the best service is our priority, and we're glad we could help you find the best price. Should you need any further assistance, feel free to reach out. We're here to help!"
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Julio Oviedo

December 20, 2023

5  out of  5
rating by Julio Oviedo
"Great service. Everytime I call with a question or something they are always able to help!"
We responded:
"Julio, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Bryan Barron

December 20, 2023

5  out of  5
rating by Bryan Barron
"Moved to NC recently and Jaime made switching insurance super easy and communicated consistently when we had any questions."
We responded:
"Thank you for the five-stars, Bryan! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Amanda Mitchell

December 19, 2023

5  out of  5
rating by Amanda Mitchell
"Jaime has been our insurance agent for over 20 years. Needless to say, we love her and her staff, especially Donna!"
We responded:
"Amanda, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Donna cares a lot about our customers."
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Tiffanie Jones

December 19, 2023

5  out of  5
rating by Tiffanie Jones
"Very friendly and will work with you."
We responded:
"Tiffanie, thank you! We appreciate your trust in us to take care of your insurance policies."
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Liz Rydell

December 19, 2023

5  out of  5
rating by Liz Rydell
"I always have amazing and reliable customer service here. I’ve spoken with various associates and all have been extremely helpful and diligent. Highly recommend"
We responded:
"Liz, thank you so much for the positive review! We enjoy working with you and greatly appreciate your business. "
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Terry Lee

December 19, 2023

5  out of  5
rating by Terry Lee
"I love Tiffany From Jamie Shannon State Farm, she is very polite, caring and also helpful. Anytime I've had a issue she has been happy to help me. It makes doing business with state farm easier. And the reason I continue to stay a customer. So thank you. And also the office staff are polite also."
We responded:
"Terry, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Mr Whittaker

December 16, 2023

5  out of  5
rating by Mr Whittaker
"Awesome place of business. Love how she and her team took care of my mother and now my family!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."